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Feedback from a London club

Just wanted to drop you a quick line to say that I thought the conflict training we did on Thursday was great – very useful and relevant to what happens in the Club.



It has armed me with a lot more tools to do my job. He was a lovely guy too!
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Conflict Management Courses


As part of our Conflict Management packages we are able to offer the following course programmes:

- Conflict Management
- Physical Intervention
- Violence & Aggression
- Disengagement techniques
- Control & Restraint

These courses will enable staff to heighten their awareness of the potential risk of aggression & workplace violence. Providing the knowledge, skills & understanding of the Nationally approved Conflict Resolution Model.

All courses are tailored specifically to meet the needs of Frontline Staff working within various sectors and are in accordance with the National Occupational Standards - Managing Work Related Violence.

The courses have been designed and validated by nationally accredited trainers.
The generic content can be adapted to relate to relevant role requirements, course content includes:

- Introduction
- Conflict versus Violence
- Risk Assessments
- Law & Legislation
- Safe & Secure Working Environment
- Reasonable Response Options
- Warning & Danger Signs
- De-escalating & Confronting Situations
- Practical Applications

The exact syllabus can be set up in consultation with the client’s training and development needs.

Cost
The cost of a days training programme is £500 + VAT.

It is also possible to run a combined course with elements of Conflict Management and Personal Safety.
 

Download The Brochure For this Course


 
We are proud to be approved by the following organisations:
City & Guilds, Edescel, Career Transition Partnership, ISO 9001, PFAA, ELC, Skills For Security, Health & Safety Executive, CIEH
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