Hello Julia
I don’t think I ever thanked you for helping me arrange a first aid course at such short notice at the end of the year. We had a large event on and some of our training had lapsed so it was imperative we renewed it with speed. Since then it has been fairly hectic so most likely the thank you was overlooked, sorry.
Your efficiency in getting it arranged and then the trainer – Graham was excellent too. I have often found you rate a course on the ability of the trainer to hold your attention which he certainly did. The level of instruction was good too.
I know the importance of getting feedback and we are often quick to complain but the compliment is not so forthcoming. So Thank you and your colleagues once more.
I have recommended you to friend who is trying to arrange a course for his employees so I trust you get some more business out of it.
Wishing you a prosperous year.