All courses are tailored specifically to meet the needs of Frontline Staff working within various sectors and are in accordance with the National Occupational Standards - Managing Work Related Violence. The courses have been designed and validated by nationally accredited trainers. The generic content can be adapted to relate to relevant role requirements.
Where and When?
At your venue on a date to suit your group.
Who should attend
- Conflict versus Violence
- Risk Assessments
- Law & Legislation
- Safe & Secure Working Environment
- Reasonable Response Options
- Warning & Danger Signs
- De-escalating & Confronting Situations
- Practical Applications
The exact syllabus can be set up in consultation with the client’s training and development needs.
Assessment & certification
Continual assessment and Aid Training certification.
Pricing & booking
The cost of a day's training programme is £500.00 + vat. It is also possible to run a combined course with elements of Conflict Management and Personal Safety.